Find Help & Support

Here at lABLEd we don’t shy away from difficult subjects and often talk about sensitive and triggering topics, if you have been affected by anything we talked about in an episode if we have missed any organisations, or if you would like your details to be added to this list, please contact us

Abortion

Abortion Support Network:
From N.Ireland 07897 611593
From Ireland 0152 67370
www.abortionsupport.org.uk
Volunteer-led organisation that provides financial assistance and accommodation in volunteers’ homes to women in the Republic of Ireland and Northern Ireland who are travelling to England to access a safe and legal abortion.

Bpas (abortion care) Actionline:
03457 304030

www.bpas.org
Helpline support for reproductive choice by providing services to prevent or end unwanted pregnancy with contraception or abortion. Puts people in contact with their nearest consultation centre.

Brook Young People’s Information Service:
www.brook.org.uk
Information, support and signposting service for young people under 25 on sexual health, contraception, pregnancy and abortion.

Marie Stopes International:
24-hour advice line 0345 300 8090

www.mariestopes.org.uk
Help and advice on contraception, termination of pregnancy, female sterilization and vasectomy. Charges are made for all services.

www.pregnancychoicesdirectory.com
Help for those facing an unplanned pregnancy or following abortion.

Alcoholism

Agencies providing advice, support and information

Action on Addiction:
0300 330 0659

www.actiononaddiction.org.uk
Range of abstinence based treatment services for people with severe dependency on alcohol and drugs. Residential care, day treatment, outpatient counselling and community services. Projects in SW London and Liverpool and Bournemouth areas.

Adfam: 020 3817 9410
www.adfam.org.uk
Supporting families affected by drugs and alcohol.  Provides publications for families (free for family members and friends) and details of local family support groups. Adfam works with family members affected by someone else’s drug or alcohol use. Adfam does not run a support Helpline. 

Al-Anon Family Groups:
0800 0086 811

www.al-anonuk.org.uk
Helpline providing support for families and friends of problem drinkers, whether the person is still drinking or not

Alcohol Change UK: www.alcoholchange.org.uk  – website includes online directory of local services.

Alcohol Focus Scotland (Area served Scotland): www.alcohol-focus-scotland.org.uk – Telephone information, advice and other services for people concerned about their own or someone else’s drinking. Details of where to get counselling and support

Alcoholics Anonymous (AA)
0800 9177 650

www.alcoholics-anonymous.org.uk
Over 3,300 groups in the UK. Help drinkers to stay sober and to help other alcoholics to achieve sobriety. Fellowship of men and women share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism

Aquarius
0121 622 8181

http://aquarius.org.uk/
Aquarius is a unique charity based in the West Midlands that has over 40 years’ experience supporting individuals, families, organisations and communities to overcome the physical, emotional and psychological harms caused by alcohol, drugs and gambling.

Since its inception in 1977, Aquarius has used evidence based research to shape services that enable them to work with people and challenge the behaviours which lead to the use of drugs, alcohol and gambling. In 2015, Aquarius joined Recovery Focus, a national Group of charities inspiring recovery nationwide.

cgl – Change Grow Live
www.changegrowlive.org
Offer a range of services including Alcohol service which supports adults and young people to understand the risks their alcohol use pose to their health and wellbeing, and support them to reduce or stop their use safely.

DAN 24/7
0808 808 2234

www.dan247.org.uk
National Drug and Alcohol Helpline for people in Wales

Drinkline
0300 123 1110

www.drinkaware.co.uk
I information and advice about alcohol

National Association for Children of Alcoholics:
0800 358 3456

www.nacoa.org.uk
Helpline offering information, advice and support to children of alcoholics and people concerned about their welfare

Phoenix Futures:
Central Office 020 7234 9740
Scotland 0141 332 0121
www.phoenix-futures.org.uk
Charity and housing association which has been helping people overcome drug and alcohol problems for more than 40 years. Residential, prison, community and specialist services run across England and Scotland.

Recovery Focus
020 7697 3300

http://www.recoveryfocus.org.uk/
Recovery Focus is a national group of charities, who are all highly experienced in providing specialist support services to individuals and families living with the affects of mental ill health, drug and alcohol use, gambling and domestic violence across the country.

Richmond Fellowship: 020 7697 3300www.richmondfellowship.org.uk – Provides residential care counselling and support, as well as rehabilitation and work skills, to men/women who are recovering from emotional disturbance, addiction and mental health problems. Run a national network of over 104 projects and work schemes

Salvation Army: 020 7367 4500www.salvationarmy.org.uk – Runs homes for the treatment of alcoholics and drug addicts

Turning Point
www.turning-point.co.uk
To enable people with serious problems related to drug and alcohol misuse, mental health and learning disabilities to lead more independent lives by providing high quality community services. Running over 100 projects nationally, ranging from residential rehabilitation centres to drop in counselling services, needle exchanges, phone advice services and individual community workers

Young People: For Information about alcohol and drugs check out information at www.themix.org.uk

https://www.drinksmart.com/
Information and advice about sensible drinking

www.smartrecovery.org.uk
UK Smart Recovery runs a network of self help/mutual aid meetings where, through open and confidential discussion participants help each other and themselves with recovery from any kind of addictive behaviour. Also online community of meetings. The purpose is to help individuals seeking abstinence from addictive behaviours to gain independence, achieve recovery and lead meaningful and satisfying lives.

Anxiety

Some organisations which may be useful to you

Anxiety UK (formerly National Phobics Society):
03444 775 774
,
www.anxietyuk.org.uk – Helps all those suffering with anxiety disorders. Self help leaflets and contact lists. Self help groups, counselling, phone self help groups, email support.

Farming Community Network (FCN):
03000 111 999

www.fcn.org.uk
Confidential listening and signposting service for the farming community.

International Stress Management Association:

www.isma.org.uk
To provide information about all aspects of stress management. Provide support and run conferences and workshops, leaflets.

Lifeline (N.Ireland)
0808 808 8000

www.lifelinehelpline.info
For anyone in N.Ireland who is in distress or despair. Immediate help on phone 24 hours a day 7 days a week. Face to face counselling can be arranged, also befriending, mentoring. Issues dealt with include suicide prevention, self harm, abuse, trauma, depression, anxiety. 

Breathing Space – Living Life – (covering Scotland)
0800 83 85 87 

http://breathingspace.scot/living-life/
Available in Scotland
Breathing Space is a free telephone service offering guided self help and cognitive behaviour therapy. The service is available to anyone over the age of 16 who is suffering from low mood, mild to moderate depression and/or anxiety. 

No Panic:
Helpline: 0300 772 9844
Youth Helpline 0330 606 1174
 (for 13 to 20 year olds open Mon to Thurs 4pm-6pm)
www.nopanic.org.uk
Helpline for anxiety disorders, panic attacks etc. Provides advice, counselling, listening, befriending and can make referrals. Local self help groups and produces leaflets, audio and video cassettes.

OCD Action: 0300 636 5478
www.ocdaction.org.uk
Information and support for Obsessive Compulsive Disorders (OCDs) and related disorders including Body Dismorphic Disorder (BDD), Skin Picking (CSP), Trichotillomania (TTM) – compulsive hair pulling.

OCD-UK:
www.ocduk.org
Information and support relating to OCDs. Also information relating to local support groups.

Peer Talk:
https://www.peertalk.org.uk/
Facing Depression Together. PeerTalk is a national charity that provides weekly volunteer facilitated peer support groups for people living with depression, anxiety and related distress.

SA-UK (Social Anxiety UK):
www.social-anxiety.org.uk
Volunteer led organisation, news, advice, info, meetings, chatroom, forums, support/social groups, info on cognitive behavioural therapy.

In its simplest terms social anxiety or ‘SA’ is a fear of people, of being around, having to interact with, being watched, criticized or judged negatively by other human beings. For sufferers of SA everyday tasks which most people take for granted – working, socialising, shopping, speaking on the telephone, can be a wearing ordeal marked by persistent feelings of anxiety and self consciousness.

TOP UK (Triumph Over Phobia) – The OCD and Phobia Charity
www.topuk.org
UK registered charity which aims to help sufferers of phobias, obsessive compulsive disorder and other related anxiety to overcome their fears and become ex sufferers, run a network of self help therapy groups.


Useful websites

www.anxietynomore.co.uk
information and advice on all aspects of anxiety and panic.

https://togetherall.com/en-gb/
An anonymous and safe professionally moderated community moderated 24/7

www.calmclinic.com
information relating to anxiety, panic disorder, stress and depression

www.dailystrength.org
Online community support for anxiety, mental health, and health related conditions.

www.dentalphobia.co.uk
Help and information for overcoming fear of the dentist

www.haveigotaproblem.com
free resource for mental health and addiction issues created and run by the Tasha Foundation.

www.healthyplace.com
Information and support for those suffering from anxiety (American site).

www.helpguide.org
put Stress in search bar at top of page

https://www.iesohealth.com/en-gb
Cognitive Behavioural Therapy (CBT) has proven to be effective in treating anxiety, stress, depression and many other mental health problems. A course of online therapy treatment is free for many NHS patients in many areas of the UK.

https://nashc097.wixsite.com/hope
HOPE – supporting anyone who is struggling with their mental health, if you are anxious or depressed, don’t suffer in silence.

www.ispeak.org.uk
Selective Mutism Support and Advice

www.meandmymind.nhs.uk
Oasis, the NHS Community Mental Health Team in London have developed this site which is aimed at young people 14-35 years who are struggling with unusual experiences like hearing voices or feeling paranoid. Although some of the contact information is relevant to the London Boroughs of Lambeth, Southwark, Croydon, or Lewisham, the general information provided would be helpful for anyone struggling with these issues.   

www.mindingyourhead.info
Information relating to mental health, depression, stress and anxiety

http://www.nhs.uk/Conditions/stress-anxiety-depression/
information on how to cope with panic attacks

www.nomorepanic.co.uk
Information for sufferers of panic, anxiety, phobias and ocds. Includes chat room and message boards. Also information relating to insomnia.

www.stressbubbles.com
struggling with depression, anxiety, mental health, some great healing tips from someone who has suffered with these issues herself.

www.succeedsocially.com
Getting past social problems, how to meet new people and make friends and improve social skills.

Autism & Aspergers

ADDISS – The National Attention Deficit Disorder Information & Support Service 020 8952 2800 www.addiss.co.uk people friendly information and resources to anyone who needs assistance.

Advisory Centre for Education
www.ace-ed.org.uk
Online advice on special educational needs.

AFASIC
0300 666 9410
www.afasic.org.uk
A parent-led organisation to help children and young people with speech and language impairments and their families including a helpline, publications, support groups, online message boards.

Ambitious About Autism www.ambitiousaboutautism.org.uk – national charity for children and young people with autism, provide services including online community and specialist education through the Treehouse School.

Autism Anglia: 01206 577678www.autism-anglia.org.uk – Based in Colchester offers advice and support and direction to families across Essex who are affected by autism. Website includes information about autism and also information about the Autism Alert Card free to anyone with autism which helps the police and emergency services quickly identify they are dealing with someone with autism.

Cambian Group
www.cambiangroup.com
Leading UK provider of specialist services in education, mental health, rehabilitation and learning disabilities.

Contact a Family Helpline:
0808 808 3555

https://contact.org.uk/
UK wide charity providing advice, information, support for parents of children with disabilities. Also enable parents to get in contact with other families both on a local and national level.

IPSEA:
www.ipsea.org.uk
Registered charity offering free and independent advice to parents of children with special educational needs on local authorities legal duties to assess and provide for children with special educational needs, actions or inaction by local authorities and schools which discriminate against children with disabilities, exclusion of children with special need.

Living Autism:
0800 756 2420  

www.livingautism.com – information, advice, resources, on all issues relating to autism 

National Autistic Society:
www.autism.org.uk
Information on Autism and Aspergers including support groups, respite services, diagnosis, therapeutic approaches etc.

Scottish Autism:
Help and Advice:01259 222022
www.scottishautism.org
An organisation dedicated to enriching the lives of people with autism. Includes advice, knowledge share seminars, online parent support programme and interactive website about autism – www.understandautism.org

SAFE (Supporting Asperger Families in Essex): 
www.safeessex.org.uk
Parent support groups which meet in the Colchester, Chelmsford, Basildon and Southend areas on a regular basis.

SNAP (Special Needs and Parents):
01277 211300
www.snapcharity.org
registered charity that helps Essex families who have children with special needs and disabilities. Aim to encourage and support parents so that they can grow in strength and knowledge and become better equipped to give positive help to their children

Vulnerability Registration Service
https://www.vulnerabilityregistrationservice.co.uk/
Free to register, the VRS lets you notify companies that you’re vulnerable. You cna ask to be declined for financial services or add a ‘referral flag’ to let organisations know about your circumstances – so you don’t need to keep repeating yourself.


Useful websites

https://www.youtube.com/c/AspergersfromtheInside/videos
Paul Micallef discovered he had aspergers at the age of 30 and gives in depth insight into living with aspergers.

https://www.youtube.com/watch?v=WzHE7jL0i-A
Autism and Emotions from Purple Ella 

https://www.nrshealthcare.co.uk/articles/condition/asperger-syndrome
Everything you need to know about living well with Asperger syndrome

http://www.autismsupportnetwork.com/
Autism information and resources

https://lukasharrison.wordpress.com/2015/10/25/i-am-me/
An interesting and informative blog from a student with Aspergers Syndrome titled “I Am Me”.

The blog raises awareness of Aspergers Syndrome and various other disorders such as anxiety and depression and the effects that it has on the people themselves and their families.

The blog aims to help people feel better about themselves and asks for people to send an image of themselves “I Am Me” in the picture to show themselves in a more positive light.

ww.lynnenamka.com/anger-management
Site to work through with children and young people how to manage their anger

https://www.tagosi.com/
Reuniting owners with their lost items (some of the profits raised go towards the National Autistic Society)

Benefits

https://www.citizensadvice.org.uk/benefits/
Information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran. There is also information about council tax and housing costs, national insurance etc.

www.benefitsandwork.co.uk
Advice on claiming ESA support and other benefits

www.benefitsguide.co.uk
A free to use resource which provides clear and comprehensive information on all available UK welfare benefits as well as guidance on benefit applications, appeals, emergency assistance & legal help.

http://www.adviceuk.org.uk/looking-for-advice/other-sources-of-advice/benefits-advice/
Resources for benefits advice and information

https://www.gov.uk/browse/benefits
Government website which gives information relating to all benefits and entitlement and how to claim

https://www.gov.uk/benefits-calculators
Use an independent benefits calculator to find out: what benefits you could get, how to claim, how your benefits will be affected if you start work. These are free to use, anonymous, and have replaced the Benefits Adviser service

https://www.mind.org.uk/about-us/our-policy-work/benefits/where-you-can-find-help/
Information and resources 

Cancer and Benefits
https://www.macmillan.org.uk/information-and-support/organising/benefits-and-financial-support/benefits-and-your-rights/index.html#161427
.
Carers and Benefits
https://www.carersuk.org/help-and-advice/financial-support/help-with-benefits – information on benefits for Carers

Crohns/Colitis and Benefits
https://www.crohnsandcolitis.org.uk/support/disability-benefits
Living with long-term conditions like Crohn’s Disease and Ulcerative Colitis may well have an impact on your financial situation. You could be entitled to benefits to help you support yourself. Read on for information on some of the key benefits, and to find out how to access help with applications

Disability and Benefits
https://www.scope.org.uk/support/disabled-people/benefits/advice
Information on Disability Benefits including how to find your local Disability Centre. 

Disability Benefits and Entitlements for Children
https://www.moneyadviceservice.org.uk/en/articles/financial-support-if-you-or-your-child-has-a-disability

Entitled To
https://www.entitledto.co.uk/
Free benefits calculator to find out what you are entitled to

Fibromyalgia and Benefits
http://www.fibromyalgiasyndrome.co.uk/seeking-benefits-suffer-fibromyalgia.html

M.E. and Benefits
https://www.actionforme.org.uk/get-support-now/info-and-support-resources/welfare-benefit-factsheets/
If you have M.E. or care for someone who has M.E., you may be entitled to claim welfare benefits.  It’s best to undergo a complete benefits check to see what you are entitled to. For this and other welfare benefits advice, you can contact Action for M.E.’s free and confidential Welfare Advice and Support Service, which provides advice on welfare benefits to people affected by M.E. over the phone. Action for M.E. produces a range of factsheets about the benefits available, including information on applying and, if necessary, appealing

Mental Health and Benefits
Rethink site https://www.mentalhealthandmoneyadvice.org/en/advice-topics/welfare-benefits/

Older People and Benefits
https://www.ageuk.org.uk/information-advice/money-legal/benefits-entitlements/
Each year up to £3.5bn of Pension Credit and Housing Benefit goes unclaimed by older people. Website explains entitlements and how to claim.

Parkinsons and Benefits
https://www.parkinsons.org.uk/information-and-support/money-grants-and-benefits
If you have Parkinson’s or care for someone who does, you may have concerns about how you will manage financially. But there is support available, so it’s important to find out what you’re entitled to.

Citizen Advice Bureaux – Find your Local Citizen Advice Bureau
https://www.citizensadvice.org.uk/about-us/how-we-provide-advice/advice/search-for-your-local-citizens-advice/

MIND – Find your local branch of MIND
https://www.mind.org.uk/information-support/local-minds/

GRANTS PEOPLE ON BENEFITS CAN APPLY FOR

Turn 2 Us – Information on Benefits & Grants
https://grants-search.turn2us.org.uk/
You could be missing out on financial help available to you through welfare benefits or grants. Our free and easy-to-use Benefits Calculator and Grants Search tools can help you check what you might be able to claim or apply for.

Grants for Energy Bills
https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/grants-and-benefits-to-help-you-pay-your-energy-bills/

Emergency Funding
https://www.stepchange.org/debt-info/emergency-funding.aspx

Bereavement

Bead: Bereaved Through Alcohol and Drugs
https://www.beadproject.org.uk/
A source of information and support for anyone bereaved through alcohol or drugs.
Set up by CRUSE and Adfam. 

The Bereavement Register:
020 7089 6403 or 0800 082 1230 (24 hour automated registration service)

www.the-bereavement-register.org.uk
Service specifically designed to remove from databases and mailing files, the names and addresses of people who have died.

BrakeCare:
0808 8000 401
www.brake.org.uk
Helpline for people bereaved or injured in a road crash, listening ear and information on practical matters, and local counselling and trauma therapy services.  Also offers assistance to police officers and other professionals.

Campaign Against Drinking and Driving:
Helpline 01924 562 252
www.cadd.org.uk
To support and assist the victims and families of victims who have suffered death or injury by drunken drivers on the roads in the UK.

Child Bereavement Charity:
0800 02 888 40

www.childbereavementuk.org
Support for bereaved families, online discussion forums, information.

The Compassionate Friends:
0345 123 2304
www.tcf.org.uk
Helpline and support services run by bereaved parents. Support to parents and their immediate families after the death of a child/children of any age and from any cause.
 

Coroners’ Courts Support Service:
0300 111 2141

https://coronerscourtssupportservice.org.uk/
The Coroners’ Courts Support Service is an independent voluntary organisation whose volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroners Court.

Criminal Injuries Compensation Authority: 0300 003 3601www.cica.gov.uk.

Cruse Bereavement Care:
Helpline 0808 808 1677

www.cruse.org.uk
Provides support services for people who have been bereaved. Helpline offering listening support and practical advice related to bereavement, including dealing with an estate, debt and arranging a funeral. Puts people in touch with local cruse branches that provide a range of services including individual and group support.

Cruse Bereavement Care: Hope
0808 808 1677

www.hopeagain.org.uk
Helpline and other support for young people aged 12-18 following a bereavement. Also provide email and online support. Also group work with young people.

Child Death Helpline: 0800 282 986www.childdeathhelpline.org.uk – Helpline for anyone affected by the death of a child of any age. Advice, information, listening, befriending, referrals and face to face service by arrangement.

Grief Encounter 
0808 802 0111
www.griefencounter.com
Grief Encounter is a leading UK bereavement charity, offering free, professional support to bereaved children, young people and their families. Our qualified team offer face-face and online therapeutic services, including grieftalk, our national, free helpline, open weekdays, 9am – 9pm which can be reached on 0808 802 0111 or via grieftalk@griefencounter.org.uk. We also offer best practice bereavement training and support to schools, professionals and organisations.

The Laura Centre:
0116 254 4341

www.thelauracentre.org
A family bereavement counselling centre which provides confidential counselling and group support free of charge for anyone affected by death of a child, at any age and from any cause. Any school aged child affected by the death of a parent, grandparent or significant adult. Telephone and email support throughout UK, face to face primarily Leicester, Leicestershire, Rutland, Northamptonshire, Derbyshire, Warwickshire and Lincolnshire.

The Lullaby Trust
0808 802 6868

www.lullabytrust.org.uk
Offer confidential support to anyone affected by the sudden and unexpected death of a baby or young toddler. This is available immediately or at any later time in your lives. This support is for families, friends, carers and professionals.

Natural Death Centre:
01962 712690

www.naturaldeath.org.uk
Information on 200 natural burial grounds, biodegradable coffins and other coffins, how to organise an inexpensive green funeral with or without funeral directors, looking after someone dying at home, Living Wills, Death Plans etc.

RoadPeace:
0845 450 0355

www.roadpeace.org
Helpline providing practical and emotional support for people who have suffered bereavement or injury in a road crash. Advice on rights, finding a lawyer, counselling and other support services.

Rosie Crane Trust
01460 55120 24hr helpline
www.rosiecranetrust.org
The Rosie Crane Trust provides support to bereaved parents.

SAMM (Support After Murder and Manslaughter):
0121 472 2912
www.samm.org.uk
Telephone support line for families and friends of homicide victims.

Saying Goodbye
0845 2938027

https://www.sayinggoodbye.org/
Provides comprehensive informatiion, advice, support, and much more to anyone who has suffered the loss of a baby, at any stage of pregnancy, at birth or in infancy.

SCARD: (Support and Care After Road Death & Injury):
Helpline: 0345 1235542

www.scard.org.uk
To alleviate distress to people who have been bereaved, injured or affected by road death or injury. Set up by a family who lost their 27 year old son in a car accident. Provide emotional and practical support, helpline, support groups, meetings and personal support. Help assist and accompany affected families and individuals and friends to Crown, Magistrates, or Coroners Court. Send out independent and informative informative information with regard to the judicial system, provides access to free initial legal help and advice, can assist bereaved families with access to free counselling within and outside the organisation.

SLOW – Surviving the Loss of your World
07532 423 674

https://slowgroup.co.uk/
SLOW (Surviving the Loss of your World) is an award-winning charity that supports bereaved families in London. SLOW runs support groups for bereaved parents after the devastating loss of a child in any circumstances. Bereaved parents are warmly welcome whether it is weeks, month or years since their child died.

LOW also works with children that have lost a sibling, so they can meet each other to reduce isolation and build resilience and confidence. Children between 6 and 14 years of age attend these SLOWsibs workshops.

In North London SLOW runs a weekly daytime group during school term time on Wednesday mornings and monthly evening groups for bereaved parents. The SLOWsibs creative workshops take place quarterly on Saturdays.

In South London we run weekly support groups on a Tuesday morning.

All our groups are led by experienced bereaved parent facilitators.

Please see our website for further details of our groups and dates.

Sue Ryder Online Bereavement Support
https://www.sueryder.org/online-bereavement-support
Service description (if needed): “Sue Ryder’s Online Bereavement Support makes it easy to connect with the right support from your own home. Whether you’re looking for one-to-one professional support, to talk to others in similar situations, or to read expert information resources, you can access support for free on your computer, tablet or smartphone.”

Survivors of Bereavement by Suicide:
0300 111 5065

www.uk-sobs.org.uk
National Helpline and other support services run by a self help group for people bereaved by suicide. Helpline provides listening support and will put people in touch with their nearest local group. Monthly group meetings in various locations. Bereavement pack and literature for survivors. Conferences and support days.

Victim Support:
0808 1689 111
www.victimsupport.org.uk

Emotional support, information and practical help to victims of crimes ranging from burglary to murder through a network of local branches. The Witness Service, operating in every criminal court, offers support and practical information about the court process before, during and after a trial.

Victim Support Services (formerly known as Families & Friends of Violent Crime)
https://victimsupportservices.org/newname/
Providing support for victims of crime

Way Up
www.way-up.co.uk
Way Up is an active self help group aimed at providing mutual support to those widowed in their 50s and 60s. It is a group with a positive forward looking attitude to rebuild our lives and discovering that lives can be good again, that we can be happy once more.

WAY Widowed and Young:
www.widowedandyoung.org.uk
National charity for men and women aged 50 or under when their partner died. Peer-to-peer support group run by a network of volunteers who have been bereaved at a young age themselves so they understand exactly what other members are going through. More than 1,500 member across England, Wales, Scotland and Northern Ireland.

Winston’s Wish:
08088 020 021

https://www.winstonswish.org/
Support for bereaved children and young people.


www.babyloss.com – Support to people who have suffered miscarriage or stillbirth. For women and their partners

www.bereavementuk.co.uk – Online support site for those who have been bereaved

www.funeralcostshelp.co.uk – the aim of this website is to assist those who have recently lost a loved one and are unable to find accurate information about funeral costs. Information includes: Arranging a funeral, finding suppliers, buying a Headstone, types of funeral, average funeral costs, help with funeral costs, legal requirements.

www.thegoodgrieftrust.org
The Good Grief Trust enables anyone who has been bereaved to find their nearest local support organisation. Also practical help and tips from people who have been bereaved who tell their own stories.  

www.moneyadviceservice.org.uk/en/categories/when-someone-dies
Learn how to deal with money after a death, from paying for the funeral to looking after the paperwork and household bills.

www.thejollydollies.com – The Jolly Dollies are an organisation started by widows for widows whose main objective is to help widows regain a social life through friendship and organised social events. Our aim is to connect widows locally and nationally, so that The Jolly Dollies network can reach all those widows who want and deserve to have a full, happy and supportive social life.

www.thelossfoundation.org
The Loss Foundation is a registered charity providing support to people who have lost loved ones to cancer; spouses, family members, friends. The charity operates support groups within London and Oxford, and other supportive events. They also provide an array of bereavement information on their website to support those that fall out of their support group catchment area.

https://www.vchars.uk/
VCHARS was set up for the purpose of providing a free advice and referral service to support victims’ families and friends of violent crime.

https://www.yourfuneralchoice.com/advice-centre/
Free and impartial advice and support to those dealing with bereavement, as well as allowing people to compare funeral director costs in their area.The Funeral Choice advice section helps people with understanding funeral costs, planning, and attending funerals.

Bullying (Cyber)

www.bullying.co.uk
Click on Advice Section on the website for advice and information about staying safe and how to deal with cyber bullying.

www.ditchthelabel.org
One of the largest pro equality and anti bullying charities in the world. Promotes equality and empowering people aged 12-25 to overcome bullying.

https://en-gb.facebook.com/help/116326365118751
Information on reporting harassment or bulling on Facebook

https://help.instagram.com/547601325292351
Information on reporting harassment or bullying on Instagram

www.kidscape.org.uk/cyberbullying
Information for children and young people, parents and carers on all aspects of cyber bullying.

www.reportharmfulcontent.com
Advice on reporting harassment, threats, impersonation, bullying, unwanted sexual advances, pornographic content etc.

www.thinkuknow.co.uk
Internet safety and safe surfing advice for your people

www.respectme.org.uk
Scotland’s antibullying service. Respect Me works with all adults who have a role to play in the lives of children and young people to give them the practical skills and confidence to deal with bullying behaviour.

https://www.theguardian.com/uk-news/2018/feb/13/stalkers-using-bugging-devices-and-spyware-to-monitor-victims – information re electronic bullying and harassment

Bullying (School or Workplace)

www.ditchthelabel.org
One of the largest pro equality and anti bullying charities in the world. Promotes equality and empowering people aged 12-25 to overcome bullying.

ww.kidscape.org.uk – help with bullying

www.reportharmfulcontent.com
Advice on reporting harassment, threats, impersonation, bullying, unwanted sexual advances, pornographic content etc.

www.selfesteem.dove.co.uk
Self esteem project improving self esteem of girls and young women includes information on friends and relationships, teasing and bullying, growing up and body image, improving self esteem.

ACAS:
0300 123 1100
www.acas.org.uk
For information and advice on employment rights/bullying at work.

Protect: Free confidential whistleblowing advice 
020 3117 2520
https://protect-advice.org.uk/

Whistleblowers UK
https://www.wbuk.org/
Support whistle-blowers when they come forward to report what is happening or has happened in their workplace. Free confidential helpline to support whistle-blowers in making the decision to make a disclosure. 

www.equalityhumanrights.com
U useful information relating to rights and dignity at work.

TUC online:
www.tuc.org.uk
Support, advice for anyone being bullied at work.

www.reportharmfulcontent.com
Advice on reporting harassment, threats, impersonation, bullying, unwanted sexual advances, pornographic content etc.

www.safeworkers.co.uk
Useful information includes workplace bullying, discrimination, employment law etc.

www.welfareatwork.co.uk
Useful advice and information on employee rights at work

Carers

3hFund: 01892 860207,
www.3hfund.org.uk
A charity which makes it possible for disabled people, children and adults to have a memorable and fulfilling holiday enabling the carer to have a break from caring. Can provide grants to families on a low income with a physically or mentally disabled dependant to have a modest holiday in the UK.

Age UK Advice Line:
0800 678 1602

www.ageuk.org.uk
Information and advice.

Alzheimers Association
0330 333 0804 Customer Care Team
0333 150 3456 Dementia Connect support line

www.alzheimers.org.uk
Will provide information on caring for someone with Alzheimers/Dementia.

Alzheimers Scotland:
0808 808 3000

www.alzscot.org
Will provide information on caring for someone with Alzheimers/Dementia in Scotland.

Carers UK – CarersLine:
080 8808 7777

www.carersuk.org
Information ad advice on all aspects of caring, including advice on welfare rights, benefits and community care issues. Network of offices, branches and contacts offer support to carers. 

Carers Trust:
www.carers.org
Online support and advice for carers

Diabetes UK Careline:
0345 123 2399
www.diabetes.org.uk
Will provide information on caring for someone with diabetes.

Foster Talk
0121 758 5013

www.fostertalk.org
Not for profit leading provider of help and support for foster carers in the UK.

Fosterline
0800 040 7675

www.fosterline.info – Free confidential helpline for foster carers and those interested in becoming foster carers.

NHS Social Care & Support Guide
https://www.nhs.uk/conditions/social-care-and-support-guide/

OMEGA
01743 245 088

www.omega.uk.net
Work with family care-givers, people nearing the end of life, bereaved, socially isolated individuals, frail and the elderly.  Information and support and The Chatterbox telephone befriending service.

The Stroke Association: 0303 3033 100
www.stroke.org.uk
Will provide information on caring for someone who has had a stroke.

Revitalise : 0303 303 0145
www.revitalise.org.uk
Vitalise is a national charity providing short breaks (respite care) for disabled people, visually impaired people and their carers.

Covid – 19

NHS general information and advice
https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS 111
Check if you have Coronavirus symptoms, how to avoid catching or spreading the virus, stay at home information
https://111.nhs.uk/covid-19

NHS Self Isolation and treating symtoms of Coronavirus (Covid-19)
https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

NHS How to wash your hands thoroughly
https://www.nhs.uk/video/pages/how-to-wash-hands.aspx


NHS Shielded Patients List Explained
https://digital.nhs.uk/coronavirus/shielded-patient-list

NHS Health at Home: How to Access NHS Services Online
https://www.nhs.uk/health-at-home/?wp-linkindex=5&utm_campaign=DHSC_Voluntary_Sector_Newsletter_updated_with_template&utm_content=dhsc-mail.co.uk&utm_medium=email&utm_source=Department_of_Health_and_Social_Care

NHS Live Well: Advice and Information on diet, exercise, mental health and wellbeing
https://www.nhs.uk/live-well/

Counselling

www.counselling-directory.org.uk – Help with finding a counsellor and information on wide range of emotional issues.

Finance

https://advicelocal.uk/
Just enter a postcode and choose an advice topic to find tailored information for your area, including details of independent advice organisations who can help you get the advice and support that you need. Advicelocal can help you with questions relating to: welfare benefits and tax credits; council tax, including exemptions and discounts; debt and money advice; housing and homelessness; employment and work issues; disability and social care; and asylum and immigration

https://www.choose.co.uk/guide/grants-for-energy-bill-debts.html
Information on available grants for help with utility bills debts

https://www.comparethemarket.com/
Comparison website of whole range of products and services, insurance, mobiles, energy, loans, travel etc.

https://www.mentalhealthandmoneyadvice.org/en/
Clear practical advice and support for people experiencing issues with mental health and money.

www.moneyexpert.com
Comparison of whole range of products and services, loans, credit cards, mortgages, insurance.

www.moneysupermarket.com
Comparison of different products including insurance, mortgage, loans, credit cards.

https://www.mypetchild.com/
Explore the pet financial assistance available in the UK. The organizations listed on the site may support financially-struggling pet owners in various ways, including the distribution of free pet food and supplies, or the subsidy or grant of veterinary bills. There are some specific regions in the UK to start your search. In addition to these local organizations, you can also view national organisation list for assistance offered region-wide.

www.shelter.org.uk
shelter also provides information on debt issues

www.thisismoney.co.uk
General financial advice and money saving tips.

www.turn2us.org.uk
National charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.

Depression

Andy’s Man Club
https://andysmanclub.co.uk/
Men’s Mental Health Support Groups running throughout the UK
Talking Groups for men who have either been through a storm, are currently going through a storm or have a storm brewing in life. 

Association for Post Natal Illness:
020 7386 0868

www.apni.org
To advise and support women suffering from post natal illness. Running a network of volunteers to support sufferers throughout the UK.

Aware Defeat Depression:  (area served N.Ireland)
www.aware-ni.org.uk
Support, information or a listening ear for all those affected by depressive illnesses.

Bipolar UK:
www.bipolaruk.org 
Advice and information for people with manic depression and their families, carers and mental health professionals. Supply a range of information leaflets, books and tapes. Network of self help groups for people with manic depression, relatives and friends. Self management training programme.

Breaking The Silence SF
https://www.suicideforum.com/
https://www.suicideforum.com/community/
A website for suicidal people and those in mental health crisis
Online forums, chat, information and support

Breathing Space:
0800 83 85 87 (Area served SCOTLAND)

https://breathingspace.scot/
Breathing Space is a free, confidential phone line for people in Scotland who are experiencing low mood or depression. Breathing Space is available to the public every day of the year, 24 hours at weekends (6pm Friday–6am Monday) and 6pm-2am (Monday-Thursday).

CALL Community Advice and Listening Line (Wales):
0800 132737

www.callhelpline.org.uk
Mental health helpline for Wales providing confidential listening support service.  

Calmzone:
National 0800 585858

www.thecalmzone.net
Campaign Against Living Miserably. Help and support for young men aged 15-35 on issues which include depression and suicide.

Childline: 0800 1111
www.childline.org.uk

Directory and Book Services:
www.dabs.uk.com
Wide range of books including those on depression, self esteem assertiveness, self harm, child abuse.

Depression UK:
www.depressionuk.org
Wide self help organisation made up of individual members and groups which meet locally on a regular basis for mutual support. £10 yearly membership (reductions for those who cannot afford that amount).

Health in Mind (Scotland)
0131 225 8508

www.health-in-mind.org.uk
Promotes positive mental health and well being in Scotland. Provides a wide range of services including support, respite, befriending, day services, counselling/talking therapies, face to face and on telephone.

Lifeline (N.Ireland)
0808 808 8000

www.lifelinehelpline.info
For anyone in N.Ireland who is in distress or despair. Immediate help on phone 24 hours a day 7 days a week. Face to face counselling can be arranged, also befriending, mentoring. Issues dealt with include suicide prevention, self harm, abuse, trauma, depression, anxiety.

The Maytree:
020 7263 7070

www.maytree.org.uk
Sanctuary for the suicidal offering befriending and support (based in N.London).

The Mental Health Foundation:
www.mhf.org.uk
Publish a booklet ‘Understanding Depression’.

Mind (National Association for Mental Health):
0300 123 3393

www.mind.org.uk
Publish booklets relating to Depression.

The Mix (formerly Get Connected)
0808 808 4994

www.themix.org.uk 
Essential support for under 25s. Phone, Email, Web support and Counselling. 

Mood Swings:
Helpline: 0161 832 3736

www.moodswings.org.uk
National Helpline and online support providing free and confidential information, advice and support to people with mood disorders, family, friends and health and social care professionals. Also one to one, support groups, workshops at Centre in Manchester.

Muslim Youth Helpline:
0808 808 2008
 (Area served London)
www.myh.org.uk
Helpline providing culturally sensitive support to Muslim youth under the age of 25. Outreach services including family mediation, face to face counselling and befriending.

National Youth Advocacy Service:
0808 808 1001

help@nyas.net
www.nyas.net
Provides information, advice, advocacy and legal representation to young people up to the age of 25 through a network of advocates throughout England and Wales.

Peer Talk:
https://www.peertalk.org.uk/
Facing Depression Together. PeerTalk is a national charity that provides weekly volunteer facilitated peer support groups for people living with depression, anxiety and related distress.

Samaritans:
Helpline: 116 123 (free of charge from a landline or mobile)
email jo@samaritans.org
www.samaritans.org.

Coram Voice:
0808 800 5792

www.coramvoice.org.uk
Telephone advice, information and advocacy services for children in care. Helpline for care leavers – 0808 100 3224. Visiting advocacy service for children in secure units and other residential homes.

SHOUT
Text 85258
https://www.giveusashout.org/
Anxious, Worried, Stressed, get 24/7 help from a crisis volunteer

The OLLIE Foundation
https://theolliefoundation.org/
A charity dedicated to delivering suicide awareness. Providing confidential help and advice to young people and anyone worried about a young person. Helping others to prevent young suicide by delivering a number of training programmes. Delivering online weekly mental health support sessions open and free to all young people.


Useful websites

www.beatingtheblues.co.uk
Beating the Blues is an effective on-line treatment for people feeling stressed, depressed, anxious or just down in the dumps. Based on clinically proven Cognitive Behavioral Therapy (CBT) the program teaches you strategies to help you cope better in the short term so that you can face the future with confidence. Beating the Blues is available in every GP surgery in Scotland and Northern Ireland free of charge. The programme is available in some parts of England free of charge, check availability with GP. Recommended minimum age is 18. 16 and 17 year olds can access the programme if GP thinks it is suitable.

www.blurtitout.org
Blurt exists to make a difference to anyone affected by depression. Blurt will help you understand depression and what it means for you. They offer a listening ear and support and access to a facebook group offering peer support.

https://www.cwmt.org.uk/
the Charlie Waller Memorial Trust – Awareness of the signs of depression, information and resources

www.haveigotaproblem.com
Free resource for mental health and addiction issues created and run by the Tasha Foundation.

https://www.iesohealth.com/en-gb
Cognitive Behavioural Therapy (CBT) has proven to be effective in treating anxiety, stress, depression and many other mental health problems. A course of online therapy treatment is free for many NHS patients in many areas of the UK.

https://www.hope4all.site/
HOPE – supporting anyone who is struggling with their mental health, if you are anxious or depressed, don’t suffer in silence.

www.just-me-i-am-me-mental-health-forum.com/
Online mental health support group providing a listening service and information on other agencies to anyone suffering with mentalhealth issues
www.facebook.com/justmeiamme

www.meandmymind.nhs.uk
Oasis, the NHS Community Mental Health Team in London have developed this site which is aimed at young people 14-35 years who are struggling with unusual experiences like hearing voices or feeling paranoid. Although some of the contact information is relevant to the London Boroughs of Lambeth, Southwark, Croydon, or Lewisham, the general information provided would be helpful for anyone struggling with these issues.   

www.nightline.ac.uk
Trained student volunteers provide emotional support to students. Operating in the night when many other university services are closed.

www.mind.org.uk/foodandmood
A site which explores the relationship of what you eat and how you feel

www.healthyplace.com
Information and support for those suffering from depression (American site)

www.mindingyourhead.info
Information relating to mental health, depression, stress and anxiety

www.moodgym.com.au
Online training programme using cognitive behavioural therapy for preventing depression

https://www.mytherapyapp.com/depression-mood-tracker-app
Diary App for people with depression

www.overcomedepression.co.uk
Depression help and advice  

www.stressbubbles.com
www.facebook.com/PopStressBubbles
www.twitter.com/stressbubbles
Struggling with depression, anxiety, mental health, some great healing tips from someone who has suffered with these issues herself.

www.studentsagainstdepression.org
Site contains excellent information and help for anyone feeling depressed

www.theblackdog.net
Supportive site for men who suffer from depression and/or suicidal thoughts

https://www.willgarveytrustfoundation.org.uk/
The Will Garvey Trust Foundation (WTF) was set up by the parents of Will Garvey, a young man who at the age of 20 died by suicide. The Trust Foundation raises awareness of suicide and mental health with their central mantra based on the slogan W.T.F. – Why Talking Fixes. The Foundation focuses primarily on young people 13-25 years and their support communities but they hope and intend that their resources and activities will be of relevance to anyone looking for support.

Disability

If you or someone you know need help around the home, information here about how to get a Needs Assessment

https://www.nhs.uk/conditions/social-care-and-support-guide/help-from-social-services-and-charities/getting-a-needs-assessment/

3hFund:
01892 860207

www.3hfund.org.uk
A charity which makes it possible for disabled people, children and adults to have a memorable and fulfilling holiday enabling the carer to have  a break from caring. Can provide grants to families on a low income with a physically or mentally disabled dependant to have a modest holiday in the UK.

Able Community Care:
01603 764567

www.uk-care.com
Arranges live in carers for an elderly or disabled person in the UK.

AbilityNet
0800 0487642

www.abilitynet.org.uk
Helpline and a range of other services to enable disabled adults and children to use computers. Information service and assessment of IT needs for individuals at home or in the workplace. Ability Net has a project which provides free computer help for disabled people. Volunteers will visit people with disabilities in their own home to help with hardware or software problems and give assistance in gaining confidence in using a computer.

Action on Hearing Loss (formerly RNID)
Information Line: 0808 808 0123

www.actiononhearingloss.org.uk
Information service for deaf and hard of hearing people, families and carers. Information on deafness and hearing loss, including hearing aids, education, communication, benefits, services for deaf people, tinnitus.

Aidis Trust:
Freephone Helpline 0808 800 0009

www.aidis.org
The Aidis Trust specializes in assistive technology for the disabled. The aim is to help people, regardless of their disability, to gain the most from today’s computer technology. Independent charity with over 35 years of experience working with assistive computer technology. Provide Free advice and technical support to disabled people and people who support them across the UK.

APD Support UK
https://apdsupportuk.yolasite.com/
FREE information about Auditory Processing Disorder/APD and links to support for living with this disabling condition.

Benefit Information:
ww.direct.gov.uk/disability-money
Information relating to benefits for people with disabilities

Canine Partners: 
www.caninepartners.co.uk
Assists people with disabilities to enjoy greater independence and better quality of life through the help of specially trained assistance dogs.

Contact 
0808 808 3555

https://contact.org.uk/
Helpline and other support for families caring for children with disabilities or special needs. Range of factsheets and information packs covering issues such as benefits, special educational needs and health. Maintains national/regional databases of parent support groups.

Disability Information Scotland
0300323 9961
www.disabilityscot.org.uk
Information and advice relating to disability

Disability Law Service:
020 7791 9800

www.dls.org.uk
Legal advice helpline for disabled people, their families and carers.

Disabled Living
0161 214 4590

https://www.disabledliving.co.uk/
Impartial information and advice about equipment and services for disabled individuals.

Disabled Motoring UK
01508 489 449
www.disabledmotoring.org
Provides mobility information service to the public giving basic information on topics such as Blue Badge, Motability, Driving and signposting to relevant organisations.

Disability Rights UK:
www.disabilityrightsuk.org
Promoting meaningful independent living for disabled people.
Disability Rights UK also runs:
Disabled Students Helpline: 0330 995 0414

Dogs for Good
www.dogsforgood.org
To provide trained dogs to help persons with disabilities (other than registered blind or deaf).

Activity Alliance
http://www.activityalliance.org.uk/
Working to make active lives possible with a vision that disabled people are active for life 

Equality Advisory & Support (EASS)
0808 800 0082

www.equalityadvisoryservice.com
Advises and assists individuals on issues relating to equality and human rights across England, Scotland and Wales

Gardening with Disabilities Trust
https://www.gardeningwithdisabilitiestrust.org.uk/
To provide appropriate assistance and practical and financial help to disabled people wishing to take an active part in gardening. Grants made to help with the design of special gardens. Information, advice and assistance to disabled gardeners living in their own homes or in small sheltered units, encourages disabled gardeners to exchange plants and seeds and share experiences.

Happy Days Children’s Charity 
01462 530710

www.happydayscharity.org 
Provides holidays and day trips for children with special needs.

Living Made Easy
0300 999 0004
https://livingmadeeasy.org.uk/
National information service and helpline on equipment and adaptations for people with disabilities. Equipment demonstration centre. Publishes directory of equipment, a series of daily living guides and specialist resource packs.

onHand
0203 488 2912

www.beonhand.co.uk
Trusted volunteers are matched to older adults who need help at home, shopping, tech lessons, gardening, small jobs, cup of tea etc. A free national service.

Outsiders
07872 681982

https://outsiders.org.uk/
Outsiders is a social, peer support and dating club, run by and for socially and physically disabled people. Members have a wide range of impairments, including visual and hearing impairment. Members tell the Club only other disabled people really understand them, so make the best partners.

Outsiders Trust Sex and Disability Helpline:
07872 681 982

https://www.outsiders.org.uk/outsidersclub/helpline/
Support on relationships, sexuality, dating  and sexual services to all disabled people and a wide range of their therapists and health and social care professionals. 

Peter le Marchant Trust: 
01509 265590

www.peterlemarchanttrust.co.uk
Provides trips and holidays on special boats for physically disabled children and adults on the inland waterways.

Pets As Therapy:
01865 671440
www.petsastherapy.org
Provide therapeutic visits to hospitals, hospices, nursing and care homes, special needs schools and a variety of other venues.

PHAB:
020 8667 9443

email info@phab.org.uk
www.phab.org.uk
Via a network of clubs across the country Phab promotes and encourages people with and without disabilities to come together on equal term to achieve complete integration within the wider community. Over 260 clubs enjoy a wide range of activities and holidays.

Queen Elizabeth’s Foundation for Disabled People
01372 841100

www.qef.org.uk
Provides rehabilitation, convalescence, holidays and other needs and general welfare of disabled people.

Scope:
0808 800 3333

www.scope.org.uk
Telephone and other information services on all aspects of disability.

Seap Advocacy
0330 440 9000

www.seap.org.uk
Independent health complaints advocacy with a range of services covering a number of areas in the South of England, providing advocacy on issues which include health complaints, mental health, disability.

Seeing Dogs Alliance:
www.seeingdogs.org.uk
Provides professionally reared dogs to anyone wanting to achieve or maintain personal mobility while remaining truly independent.

Sense Virtual Buddying Befriending Service
https://www.sense.org.uk/get-support/virtual-buddying/?fbclid=IwAR3_nbrwK_VC5YLhut_0bP49AeW12C3fwX-D5gqOouHHUWYchbiIwEh6XOs
Free Service for people with disabilities of any age in the UK.
Chat online or on the phone with your buddy once a week from the comfort of your own home.

SignHealth The Deaf Health Charity
www.signhealth.org.uk
SignHealth aims to give Deaf people easier access to healthcare and information, as well as providing services which are not provided elsewhere.

Tourism for All UK
0845 124 9971
www.tourismforall.org.uk
Tourism for All UK contains the knowledge gained over the past 35 years in providing information to the public, especially to people with disabilities, on where their specific access needs can be met so that they can fully participate in travel and leisure.

Trussell Trust
01722 580180

https://www.trusselltrust.org/get-help
Search on website for nearest foodbank – Everyday people in the UK go hungry for reasons ranging from redundancy to receiving an unexpected bill on a low income. Trussell Foodbanks provide a minimum of three days emergency food and support to people experiencing crisis in the UK. Vouchers can be obtained from care professionals such as doctors, health visitors, social workers and Citizen Advice Bureaux.

Revitalise:
0303 303 0145

www.revitalise.org.uk
Revitalise is a national charity providing respite holidays alongside expert nurse-led care for disabled people and their carers at three UK holiday centres.

Vulnerability Registration Service
https://www.vulnerabilityregistrationservice.co.uk/
Free to register, the VRS is a database of vulnerable people that allows you to alert companies to the fact that you’re in vulnerable circumstances. It lets business identify your vulnerability and take it into account when they communicate with you. You can either opt to be declined for financial service applications or add a ‘referral flag’ to let organisations know about your circumstances – so that they can be taken into consideration.

Useful websites

www.ableize.com
The largest disability directory in the UK covering all areas from disability sport, arts, care, education and benefits through to mobility products and services. Run by disabled people.

https://advicelocal.uk/
Just enter a postcode and choose an advice topic to find tailored information for your area, including details of independent advice organisations who can help you get the advice and support that you need. Advicelocal can help you with questions relating to: welfare benefits and tax credits; council tax, including exemptions and discounts; debt and money advice; housing and homelessness; employment and work issues; disability and social care; and asylum and immigration.

www.advicenow.org.uk
includes a step by step guide to DLA benefits and what to do if you are turned down and think the decision is wrong.

www.benefitsguide.co.uk
A free to use resource which provides clear and comprehensive information on all available UK welfare benefits as well as guidance on benefit applications, appeals, emergency assistance & legal help.

www.benefitsandwork.co.uk
Advice on claiming ESA support and other benefits

https://quotationcheck.com/disability-guide-newbies/
Information relating to disability

www.disabilitytalk.co.uk
A website for disabled people offering help, guidance and advice.

www.getonlineathome.org
Information regarding reconditioned computers and laptops available to those on certain benefits.

https://www.gov.uk/find-charity-information
This site enables you to search for charities which gives grants to individuals in need. Click Start now – On Classification section ‘What the Charity Does’ on dropdown menu select ‘General Charitable Purposes’, ‘Who the Charity Helps’ select from list on dropdown menu and ‘How the Charity Operates’ select ‘Makes grants to Individuals’.

www.ican.org.uk
help for children with communication difficulties.

www.independentliving.co.uk
information, help and support to assist with independent living.

https://skybadger.co.uk/
A charity that finds help and adventure for disabled children and their families all over the UK.

www.unitedresponse.org.uk
links page, useful links relating to disability.

www.whizz-kidz.org.uk
Whizz Kidz aim  to transform the lives of disabled children by providing the equipment, support and life skills they need, when they need them – giving them the chance to develop their full potential. they provide disabled children and young people with vital mobility equipment, and life journey services, giving them opportunities to build friendships and have fun, and training to help them gain skills and look forward to a bright future.  Provide equipment for young people up to the age of 18 and services available for wheelchair users up to the age of 25.

Domestic Abuse

Aanchal:
www.aanchal.org.uk
Services for Asian women who have experienced domestic violence, emotional support, group work and counseling. (based E15).

Aquarius
0121 622 8181

http://aquarius.org.uk/
Aquarius is a unique charity based in the West Midlands that has over 40 years’ experience supporting individuals, families, organisations and communities to overcome the physical, emotional and psychological harms caused by alcohol, drugs and gambling.

Since its inception in 1977, Aquarius has used evidence based research to shape services that enable them to work with people and challenge the behaviours which lead to the use of drugs, alcohol and gambling. In 2015, Aquarius joined Recovery Focus, a national Group of charities inspiring recovery nationwide

Ask for Ani
https://uksaysnomore.org/news-ask-for-ani-safe-spaces/
https://www.gov.uk/government/news/pharmacies-launch-codeword-scheme-to-offer-lifeline-to-domestic-abuse-victims
UK Says No More has been working alongside the Home Office to create and implement the Ask For Ani scheme, which will work alongside the existing Safe Spaces in Boots and participating independent pharmacies, enabling victims to request emergency help. 
By asking for ANI a trained pharmacy worker will offer a private space to understand if the victim needs to speak to the Police or would like help to access support services. 

Bright Sky
https://www.bright-sky.org.uk/
https://www.hestia.org/brightsky
Bright Sky is a mobile app and website for anyone experiencing domestic abuse, or who is worried about someone else.
Both have access to a unique UK wide directory of domestic abuse support services and nationwide helplines available 24/7.

The Freedom Programme:
www.freedomprogramme.co.uk
A 12 week rolling programme for women who wish to learn about the reality of domestic violence and abuse. Help women to gain self esteem and confidence to improve the quality of their lives. Programmes are fun at different locations throughout the country.

Hourglass:
0808 808 8141

https://wearehourglass.org/who-we-are
Confidential services provide information and support to an older person or anyone concerned about an older person who is at risk of, experiencing or recovering from any form of abuse or neglect

Hidden Hurt:
www.hiddenhurt.co.uk
Abuse Information and Support Site. Written by a survivor of domestic violence for those in abusive relationships.

Hollie Guard:
www.hollieguard.com
The Hollie Guard was developed by the Hollie Gazzard Trust which helps to reduce domestic abuse. The Hollie Guard turns your smartphone into a personal safety device. In danger? Status your phone or tap the screen to generate an alert. Your location and audio/video evidence will automatically be sent to your emergency contacts who can take action to help you quickly. 

Jewish Women’s Aid:
0808 801 0500

www.jwa.org.uk
Services for Jewish women and their children affected by domestic violence and abuse

Live Fear Free
0808 80 10 800
 (Wales)
https://gov.wales/live-fear-free
24hr support for victims of domestic violence and sexual violence.

Money Helper
https://www.moneyhelper.org.uk/en
Helps people manage their money by free, unbiased, independent advice. Independent service set up by government.

Freephone 24 Hour National Domestic Abuse Helpline:
0808 2000 247

https://www.nationaldahelpline.org.uk/
Run in partnership between Women’s Aid and Refuge, this is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. Also visit www.womensaid.org.uk to access the Survivor’s Handbook for further advice on housing, legal issues and making a safety plan

National LGBT Domestic Abuse Helpline
0800 999 5428

https://galop.org.uk/get-help/helplines/
Emotional and practical support for LGBT people experiencing domestic abuse. Abuse isn’t always physical- it can be psychological, emotional, financial and sexual too.

Rights of Women
www.rightsofwomen.org.uk
Rights of Women run Advice lines on Criminal and Family Law

Recovery Focus
020 7697 3300

http://www.recoveryfocus.org.uk/
Recovery Focus is a national group of charities, who are all highly experienced in providing specialist support services to individuals and families living with the affects of mental ill health, drug and alcohol use, gambling and domestic violence across the country.

SAFE SPACE: UK Says No More
https://uksaysnomore.org/safespaces/
UK Says No More is a National Campaign to raise awareness to end domestic abuse and sexual violence across the UK.
Delivered by Hestia Charity.
UK Say No More is working with Boots UK, Superdrug pharmacies, Morrisons pharmacies and independent pharmacies across the UK to provide safe spaces in their Consultation rooms for people experiencing Domestic Abuse. 
Walk into any participating pharmacy in the UK and ask the Health Care Counter to use their Safe Space.Once inside the Consultancy room you will be provided with specialist Domestic Abuse support information for you to access, to make that call or contact Bright Sky Safely.
The website gives details of local Safe Spaces.

Scotland’s Domestic Abuse and Forced Marriage Helpline
0800 027 1234

http://sdafmh.org.uk/
24 hour Helpline providing information and support for anyone with experience of domestic abuse or forced marriage, as well as their family members, friends, colleagues and professionals who support them. The Helpline provides a confidential, sensitive service to anyone who calls

Strut Safe
0333 335 0026 Friday-Sunday 19.00-03.00

https://www.strutsafe.org/
Strut Safe is able to offer free walks home in Edinburgh, as well as a free phone service for the entire UK.
Users will call a central dispatcher requesting either an escort home or for the dispatcher to remain on the phone with them while they are in transit.
If the user needs a walk home, the dispatcher will assign a pair of volunteers to meet the user and escort them to their destination.

Victims Information Service:
0808 168 9293

https://www.victimandwitnessinformation.org.uk/
Telephone information line run by Victim Support directs people towards the most appropriate support available in their area. They can also provide information to people about their entitlements as victims and, wherever appropriate provide immediate emotional support to vulnerable people.

The new website provides factual information about what happens after a crime and what help victims can expect, as well as information on Restorative Justice and how victims of crime can go about claiming compensation. There is also a function which allows people to search for the services available in their local area.

Victim Support Helpline:
0808 1689 111

www.victimsupport.org.uk

Woman’s Trust  
020 7034 0303  
www.womanstrust.org.uk
Provide free confidential counselling and support services to women affected by domestic violence to women across London. Women can access our service through self-referral or agency referral.

Male Domestic Abuse Support

AMIS (Abused Men in Scotland):
3300 949 395

www.abusedmeninscotland.org
Information and support for men in Scotland who have experienced domestic abuse.

DABS (Directory and Book Services):
www.dabs.uk.com
Mail order book catalogue company – personal development books and books relating to domestic violence, childhood abuse, depression, self esteem, assertiveness, stress and anxiety etc.

The Dyn Project (area served Wales):
0808 801 0321

www.dynwales.org
Helpline providing support to all men who are experiencing domestic abuse in Wales.

The Mankind Initiative: National Helpline
01823 334244
 (also run local helplines across UK)
www.mankind.org.uk
Provide emotional support, information, advice, details of solicitors, legal rights, accommodation at a refuge in S.W.England.

Respect Men’s Advice Line:
0808 801 0327

www.mensadviceline.org.uk
Emotional support and practical advice.

National LGBT Domestic Abuse Helpline
0800 999 5428

https://galop.org.uk/get-help/helplines/
Emotional and practical support for LGBT people experiencing domestic abuse. Abuse isn’t always physical- it can be psychological, emotional, financial and sexual too.

Eating Disorders

Anorexia & Bulimia Care (ABC)
www.anorexiabulimiacare.org.uk

ABC is a national UK eating disorders organisation with over 25 years experience. Ongoing care emotional support and practical guidance to anyone affected by eating disorders.

BEAT
0808 801 0677
Scotland: 0808 801 0432
Wales: 0808 801 0433
N.Ireland: 0808 801 0434

www.beateatingdisorders.org.uk
Beat is the UK’s eating disorder charity. They are a champion, guide and friend to anyone affected by eating disorders, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.
Helpline is open Monday to Friday 9am to midnight and weekends and bank holidays 4pm to midnight

British Nutrition Foundation
020 7557 7930

www.nutrition.org.uk
Provides information and advice on nutrition and related health matters. Produce a wide range of leaflets and books.

Dabs Directory and Book Services
www.dabs.uk.com
Books relating to Eating Disorders, Child Abuse, Self Esteem, Assertiveness, Self Harm etc.

Caraline:
01582 457474
,
www.caraline.com
Telephone helpline, counselling and support for people experiencing anorexia, bulimia and compulsive overeaters. Monthly self help group, individual counselling and specialised programmes. Helpline national, other services Bedfordshire

National Institute for Health & Care Excellence:
0300 323 0140
www.nice.org.uk

Publish guidelines relating to Treatment of Anorexia

Office of Health Economics:
www.ohe.org
Publishes a useful book called Eating Disorders: Anorexia Nervosa and Bulimia Nervosa 1994 by Richard West. Cost £5.00

Young Minds:
0808 802 5544
,
www.youngminds.org.uk
Helpline and other support services for parents concerned about the mental health of a baby, child, or young person. Produces a range of leaflets, reports etc


www.aba12steps.org
Anorexics & Bulimics Anonymous (ABA) uses the 12 step programme adapted from Alcoholics Anonymous to address the mental, emotional and spiritual components of the disorders of anorexia and bulimia.  UK meetings in London, Newcastle and Southampton.

www.eatingdisorderexpert.co.uk
Information on eating disorders including diagnosing, signs, causes, risks and treatments

Mind – Food and Mood:
www.mind.org.uk
A site which explores the relationship of what you eat and how you feel

Mental Health Foundation:
www.mentalhealth.org.uk 
Includes information relating to eating disorders

www.swedauk.org
Website for Somerset and Wessex Eating Disorders Association includes support and information for all those affected by eating disorders

Gender Identity

Beaumont Society:
01582 412220

www.beaumontsociety.org.uk
National 24hr helpline and other support for transvestites, transsexuals, their partners and families. Self help organisation offering advice on cross dressing and gender dysphoria. Social functions, magazine for members.

Depend: 
www.depend.org.uk
Free confidential advice, inormation and support for all family member, spouses, partners and friends of transsexual people in the UK.

Gendered Intelligence:
http://genderedintelligence.co.uk/
Work with the trans community and those who impact on trans lives; particularly specialise in supporting young trans people under the age of 21.

Deliver trans youth programmes, support for parents and carers, professional development and trans awareness training for all sectors and educational workshops for schools, colleges, Universities and other educational settings.

Mission is to increase understandings of gender diversity.

Gires: The Gender Identity Research & Education Society
www.gires.org.uk
Information for trans people, their families and professionals who care for them.

LGBT Helpline Scotland:
0300 123 2523

https://www.lgbthealth.org.uk/services-support/lgbt-mental-health/lgbt-helpline-scotland/
Open every Tuesday and Wednesday from 12-9pm. Information and emotional support for lesbian, gay, bisexual and transgender people and their families, friends and supporters across Scotland.

LGBT Youth Scotland: (Area served Scotland)
www.lgbtyouth.org.uk – Helpline and other information, advice and support for lesbian, gay, bisexual and transgender young people under 26. Advice on range of issues including housing. Scotland wide network of events for young people and group leaders.

Mindline Trans+
0300 330 5468

https://bristolmind.org.uk/help-and-support/mindline-transplus/
Confidential, emotional, mental health support helpline for people who identify as Transgender, Agender, Gender Fluid, Non Binary…
Also support family members and friends

One Parent Families (Scotland): 0808 801 0323
www.opfs.org.uk – 
Helpline information and advice for lone parents. Includes parenting issues for gay lesbian, bisexual, transgender parents and for children of gay, lesbian, bi, transgender parents.

TransLiving International:
www.transliving.co.uk
Helpline advice, information, counselling and self help support groups for transvestites, transsexuals and their wives, partners and families. Monthly social functions and quarterly international magazine to members.


www.parentsenquiryscotland.org support for parents and families of lesbians, gay, bisexual and transgender children.

Hate Crime

The Home Office defines Hate Crime as any criminal offence committed against a person or property that is motivated by an offender’s hatred of someone because of their:

  • Race, colour, ethnic origin, nationality or national origin
  • Religion
  • Gender or sexual identity
  • Sexual orientation
  • Disability

Hate Crime can take many forms including:

  • Physical attacks such as physical assault, damage to property, offensive graffiti, neighbour disputes, arson
  • Threat of attack including offensive letters, abusive of obscene telephone calls, groups hanging around to intimidate and unfounded malicious complaints
  • Verbal abuse or insults, offensive leaflets and posters, abusive gestures, dumping of rubbish outside homes or through letterboxes and bullying at school or in the workplace.

Law

The Crime & Disorder Act 1998 created a number of new racially and religiously aggravated offences.

The Criminal Justice Act 2003 introduced tougher sentences for offences motivated by hatred of the victims sexual orientation.

The Racial & Religious Hatred Act which came into effect in 2007 makes it a criminal offence to use threatening words or behaviour with the intention of stirring up hatred against any group of people because of their religious beliefs or their lack of religious beliefs.

(Resources Home Office)


Report Hate Crimes

Hate Crime is illegal and nobody should put up with being attacked, threatened, abused, or have their property damage because of another person’s hate. At last there is now more help and support for victims and witnesses of hate crime which makes it much easier to report these despicable crimes and to access help. If you are a victim of hate crime it is so important to report it otherwise it is likely that the crimes against you or your property may well continue.

If you are a victim of a hate crime there are some things you can do to assist with the investigation of this crime.

  • You may be upset, angry, in shock, hurt, but as soon as you are possibly able to report the crime to the Police, a Hate Incident Reporting Centre or contact the 24 hour helpline the Stop Hate Line. If you report it to the Police ask for the name and number of the officer you speak to and make a note of the time that you reported the incident. If you feel unable to report the incident then speak to someone for advice e.g. teacher, youth worker, mental health worker, community leader, etc.
  • Try and write down as many details of the incident as you can remember, such as the date and time and descriptions of anyone who was involved. If a vehicle was involved and you have the make, model, colour or registration number make a note of this as well.
  • If there is anyone around who saw what happened ask them if they would give their details, name, address, phone number etc., and if possible get them to write a statement of what they saw and sign the statement.
  • Don’t touch or clear anything away as that may destroy vital evidence which could help in bringing the perpetrator to justice.
  • Look after yourself: You may find it difficult to be on your own and need your friends or family around you, you may feel you want the support of a Helpline or Counsellor. The Victim Support helpline can give you details of your nearest branch and other support can be found on this website or by contacting SupportLine Telephone Helpline on 01708 765200, or info@supportline.org.uk Whether you choose to report the crime or not, don’t feel isolated and alone with this and make sure you get as much support as possible.
  • Remember: the problem is not YOU, it is the person who has so much hate inside them who has the problem.

The above also applies to you if you are a witness of a Hate Crime, you too can report it and try and record as many details as possible. If you are willing to give your details to the victim and a signed statement that will be a tremendous help. As a witness you too may need help and support and someone to talk to about what you have seen.


Agencies providing advice, support and information

Crimestoppers:
0800 555 111

www.crimestoppers-uk.org
Call anonymously with information about crime.

Equality Advisory & Support (EASS)
0808 800 0082

www.equalityadvisoryservice.com
Advises and assists individuals on issues relating to equality and human rights across England, Scotland and Wales

Galop:
LGBT+ Hate Crime Helpline: 020 7704 2040

National LGBT+ Domestic Abuse Helpline: 0800 999 5428
https://www.galop.org.uk/
Support all LGBT+ people who have experienced hate crime, domestic abuse or sexual violence

SAMM (Support After Murder and Manslaughter):
0121 472 2912
www.samm.org.uk
Emotional support for families and friends bereaved through murder or manslaughter. Listening support is provided by volunteers who have lost a loved one through murder or manslaughter. Regional one to one telephone support.

Stop Hate Line:
www.stophateuk.org
Run by the charity Stop Hate UK for immediate advice and support. Anyone who is either a victim or a witness of a hate crime will be able to report the incident directly to the Helpline. The aim is to encourage the public to report incidents where they have been called names, physically hurt, or had their property damaged because of another person’s prejudice towards their race, faith, age, sexuality, gender or disability.

.Victim Support: (24/7 support)
Victim Support operates a 24/7 Supportline and live chat service, every day of the year, offering specialist emotional and practical support to anyone who has been a victim or a witness. You don’t have to report a crime to get help from Victim Support.

If you’d prefer to access interactive self-suport guides visit My Support Space

Telephone: 0808 16 89 111
Live chat: https://www.victimsupport.org.uk/help-and-support/get-help/support-near-you/live-chat
My Support Spacemysupportspace.org.uk/MoJ
Website: victimsupport.org.uk

All these services are free, confidential and available 24/7

Victim Support National Hate Crime Report and Support Centre Wales:
0300 3031982

www.reporthate.victimsupport.org.uk
Advocacy, emotional support, mediation, restorative justice, serious injury compensation claims, independent police commissioner complaints process assistance.

Victim Support Scotland:
0800 160 1985

www.victimsupportsco.org.uk
Helpline for anyone affected by crime regardless of whether a crime has been reported.

Learning Disability

Afasic
UK National Helpline 0300 666 9410

www.afasicengland.org.uk
Helpline providing advice and information, listening and signposting for parents of children and young adults who have speech, language and communication impairments.

ASSERT (Angelman Syndrome Support, Education and Research Trust)
0300 999 0102

www.angelmanuk.org
Advice, information and support for families of children and adults with Angelman syndrome (a rare chromosome disorder which causes severe learning difficulties)

Challenging Behaviour Foundation
Family Support Line: 0300 666 0126

www.challengingbehaviour.org.uk
Information for families caring for people with severe learning disabilities who have challenging behaviour.

ENABLE Scotland: (Area served Scotland)
0300 0200 101

www.enable.org.uk
Enquiry line and other services for people with learning disabilities and their families including local advocacy projects, self help groups, family based respite service, employment support and vocational training, supported living and flexible support for people with learning disabilities.

Foundation for People with Learning Disabilities
www.learningdisabilities.org.uk
Raising awareness of learning disabilities and information on website.

Fragile X Society
01371 875100

www.fragilex.org.uk
Helpline, support and information for families whose children and adult relatives have the Fragile x syndrome (the most common cause of inherited learning disabilities) and professionals working with or caring for affected individuals.

L’Arche
https://www.larche.org.uk/
L’Arche is a network of Communities where people with and without Learning Disabilities live alongside one another, share the joys and challenges of life, and form unique friendships not often seen in wider society.
Apply for support: https://www.larche.org.uk/forms/apply-for-support

Learning Disability Helpline
Mencap Direct 0808 808 1111

www.mencap.org.uk
Advice and information on all aspects of learning disability, issues covered include benefits for people with a learning disability and their carers, housing options and independent living, education, employment options and the support available for people in work or trying to find work, community care (including direct payments).

Livability
020 7452 2110

www.livability.org.uk
UK’s largest Christian charity running a wide range of services for adults and children with disabilities. Livability gives disabled people a real choice about how they live their lives.

Look Ahead
0333 010 4600

https://www.lookahead.org.uk/
Look Ahead works with vulnerable people throughout the UK, those with learning difficulties, mental health, young people and the homeless .

Outsiders Sex and Disability Helpline:
www.outsiders.org.uk
Outsiders is a safe community of people across the UK who share a wide range of physical and social disabilities. Many are looking to change their lives around, make new friends, enjoy life to the full and find partners. Club membership costs – please see website for full details.

Respond
020 7383 0700

www.respond.org.uk
Works with children and adults with learning disabilities who have experienced abuse or trauma, as well as hose who have abused others, through psychotherapy, advocacy, campaigning and other support.

SCOPE
0808 800 3333

www.scope.org.uk
Support and advice for anyone with a learning or physical disability

The Advocacy People
0330 440 9000

https://www.theadvocacypeople.org.uk/seap
Independent health complaints advocacy with a range of services covering a number of areas in the South of England, providing advocacy on issues which include health complaints, mental health, disability.

The Family Carer Support Service run by HFT
0808 801 0448

www.hft.org.uk
One to one support and advice to family carers support a relative with a learning disability.

Vulnerability Registration Service
https://www.vulnerabilityregistrationservice.co.uk/
Free to register, the VRS is a database of vulnerable people that allows you to alert companies to the fact that you’re in vulnerable circumstances. It lets business identify your vulnerability and take it into account when they communicate with you. You can either opt to be declined for financial service applications or add a ‘referral flag’ to let organisations know about your circumstances – so that they can be taken into consideration.


www.easyhealth.org.uk
Easyhealth was made so that people know where to find accessible health information. Accessible information is information that uses easy words with pictures.

www.choicesupport.org.uk
A leading social care charity that supports disabled and disadvantaged people to take control of their own lives.

(see separate section relating to Autism/Aspergers and section on Education for advice and information relating to education and special needs).


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